Enquiry status
Where an enquiry stands
Use the reference you received when you sent your enquiry or passed it to a school. You can see what has happened and when, without displaying anyone’s personal details.
Online status checking is not open yet. If you contacted us by email, our reply will confirm that your message has arrived.
Acknowledge receipt
You followed a link in an enquiry sent to the school. Please confirm that it arrived. This acknowledges receipt; it does not give the sender an admissions decision or answer their questions.
What the updates mean
- Stored
- we have saved the enquiry and checked that we can read it. It has not yet been sent to the recipient.
- Queued
- we could not deliver the enquiry and have scheduled another attempt. The saved enquiry is still available.
- Delivered
- the recipient’s system accepted the enquiry. We are waiting for them to confirm receipt; they have not necessarily replied.
- Acknowledged
- the recipient has confirmed receipt. This is not an admissions decision.
- Failed
- every delivery attempt failed; we have been alerted and the enquiry is kept.